Shipping policy

SHIPPING POLICY

Last updated: September 9, 2026

At CONQUEROR, every order is prepared with care before being shipped to you. Please review the information below so you know what to expect after placing your order.

ORDER PROCESSING

Because many CONQUEROR pieces are produced specifically for each order, processing and production time is required before shipment.

Most orders begin processing shortly after payment is confirmed.

Processing times may vary depending on:

Product type
Order quantity
Current demand
Fulfillment location
Weekends and holidays

Once your order has shipped, you will receive a confirmation email with tracking information when available.

SHIPPING & DELIVERY TIMES

Delivery times vary depending on the product, fulfillment location, destination, and shipping method selected.

The estimated shipping options available for your order will be displayed during checkout.

Please remember that processing/production time and shipping time are separate.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs, or other circumstances outside of our control.

U.S. ORDERS

CONQUEROR uses both domestic and international fulfillment depending on the product.

Products available through U.S. fulfillment generally arrive faster to customers within the United States.

Some products may be fulfilled internationally even when the delivery address is within the United States.

The shipping option and estimated delivery information available for your specific order will be shown during checkout.

SHIPPING RATES

Shipping costs are calculated based on factors such as:

Delivery location
Package weight
Number of items
Fulfillment location
Shipping method

Your available shipping options and final shipping cost will be displayed at checkout before payment.

If CONQUEROR offers a free-shipping promotion, its requirements will be clearly displayed on our website.

MULTIPLE PACKAGES

If your order contains products fulfilled from different locations, your order may arrive in multiple packages.

You may also receive separate tracking numbers for different parts of the same order.

If one package arrives before another, this does not necessarily mean an item is missing from your order.

ORDER TRACKING

Once your order ships, tracking information will be sent to the email address provided during checkout when tracking is available.

Please allow some time for tracking information to update after a carrier receives your package.

If your tracking has not updated for an extended period or you believe there is an issue with your shipment, contact us at:

conqueror.supporter@gmail.com

Please include your order number.

SHIPPING ADDRESS

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please carefully review:

Name
Street address
Apartment or unit number
City
State
ZIP/postal code
Country
Contact information

If you notice an error after placing your order, contact us immediately at conqueror.supporter@gmail.com.

We will attempt to correct the address when possible, but we cannot guarantee changes once an order has entered production or shipped.

CONQUEROR is not responsible for additional shipping costs caused by an incorrect or incomplete address provided by the customer.

DELAYED ORDERS

Occasional shipping delays may occur due to circumstances outside of our reasonable control, including:

Carrier delays
Severe weather
Holidays
Customs processing
Transportation interruptions
High-volume periods
Incorrect shipping information

A delivery estimate is an estimate and not a guaranteed arrival date.

If your order appears significantly delayed, contact conqueror.supporter@gmail.com and we will help investigate.

LOST PACKAGES

If tracking indicates that your package may have been lost in transit, contact us at conqueror.supporter@gmail.com with your order number.

We will review the shipment and work with our fulfillment and shipping partners to determine the appropriate resolution.

PACKAGES MARKED DELIVERED

If tracking shows your package as delivered but you cannot locate it, please first:

Check around the delivery location
Check your mailbox or package area
Ask household members
Check with neighbors when appropriate
Allow until the end of the carrier's delivery day

If the package still cannot be located, contact conqueror.supporter@gmail.com and include your order number and tracking information.

We will do our best to help investigate the shipment.

DAMAGED PACKAGES

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery.

Email conqueror.supporter@gmail.com with:

Your order number
A description of the issue
Clear photos or video of the product
Photos of the packaging when applicable

Please refer to our Refund & Return Policy for additional information.

INTERNATIONAL ORDERS

International shipping availability depends on the destination and product.

Available destinations and shipping methods will appear during checkout.

International orders may be subject to:

Customs duties
Import taxes
VAT
Brokerage fees
Other fees imposed by the destination country

Unless otherwise stated during checkout, these charges are the responsibility of the customer and are not included in the product or shipping price paid to CONQUEROR.

Customs processing may also cause additional delivery delays.